Citizen services

Any type of application or document related to the Extraordinary Regularization process will have to be articulated, not by this General Registry of the Ministry, but by the specific channels enabled for that process. You can consult the web of Extraordinary Regularization for Migrants.

If you want to get information about matters or procedures related to the Ministry of Inclusion, Social Security and Migration, you can go to the phone 91 363 76 70 or write to the email portal@inclusion.gob.es.

The time of call is from 9:00h to 17:30h from Monday to Thursday, and from 9:00h to 15:00h. From June 10 to September 13, the telephone service will be from Monday to Friday from 8:00h in the morning until 15:00h.

You can contact:

• Minister
• Secretariat of State for Social Security and Pensions
• Secretariat of State for Migration
• General Secretariat for Inclusion
• Undersecretariat for Inclusion, Social Security and Pensions

In the event of any unjustified delay/non-compliance with unjustified deadline, neglect or any other type of irregular action in the operation of the administrative units, the citizens may file a complaint.

If a person has any suggestion to improve the quality of services, increase the performance or saving of public spending, simplify procedures or delete those that are unnecessarynbsp;or any other measure, it can send it to the agencies, authorities or official personnel that have attributed the competences in the matter.